<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; white-space: normal; background-color: rgb(255, 255, 255); text-indent: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>监控维保方案如何拟定?很多朋友都有这样的疑问,一直以来,基本上每天都有不少朋友在留言关于维保相关的问题,监控维保项目也是弱电<strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>最频繁<span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>的项目之一,本期我们一起来看一下监控维保案例,对于一般的<strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;”>维保项目可以参考。<span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(84, 84, 84); font-size: 15px; letter-spacing: 0.544px; widows: 1;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; white-space: normal; background-color: rgb(255, 255, 255); text-indent: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>监控报警系统维保,是监控报警系统发挥正常功能的前提保障。我公司依照国家《安全防范工程程序与要求》GA/T 75、《建筑电气设计技术规程》JGJ/T 16、《安全防范工程技术规范》GB50348等文件规定的内容,结合用户的设备实际和管理要求,以使<strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;”>整个维保工作系统化、规范化、档案化,使整个系统正常运行,以达到用户实际使用要求。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; white-space: normal; background-color: rgb(255, 255, 255); text-indent: 2em; box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1; text-indent: 0em;”>前端摄像机分为两种摄像机:
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; white-space: normal; background-color: rgb(255, 255, 255); box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-indent: 0em; white-space: normal; background-color: rgb(255, 255, 255); box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>维保内容包含<strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;”>线路维护、报警设备维护、监控软件维护、硬盘录像机设备及其附属设备维护。维保服务内容如下:
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-indent: 0em; white-space: normal; background-color: rgb(255, 255, 255); box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>1、 <strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;”>报警信号线路、视频信号线路、摄像机云台控制线路的检测、故障排除、隐患排查。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-indent: 0em; white-space: normal; background-color: rgb(255, 255, 255); box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>2、 所有接口、线路接口的焊点的检测、视频头的更换等。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-indent: 0em; white-space: normal; background-color: rgb(255, 255, 255); box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>3、 监控系统前端摄像机的镜头清理、设备除尘、位置调整、<strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;”>设备维修及更换、故障排除等。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-indent: 0em; white-space: normal; background-color: rgb(255, 255, 255); box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>4、 监控主机设备检测、设备除尘、系统维护、设备维护、系统扩容、故障排除等。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-indent: 0em; white-space: normal; background-color: rgb(255, 255, 255); box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>5、 监控软件检测、软件升级、软件维护、数据备份、故障排除等。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<p style="margin-top: 0px; margin-bottom: 0px; margin-left: 28px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; line-height: 25.5px; box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>在维保合同签订之后我方将需要对现场进行详细检查:
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>主要内容包括:<span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>1、 监控室机房环境。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>2、 设备运行环境。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>3、 所有设备的安装位置、运行情况。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>4、 线路使用情况及<strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;”>线路敷设路径、走线方式等。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>5、 线路所有接口、所有视频头、接线柱线路接点是否牢固。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>6、 软件使用情况、软件升级情况。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>7、 系统数据备份情况。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>在以上工作在实施过程中需要用户提供相应的<strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;”>系统布线图、防区点位分布图、监控点位分布图,以及相关人员的协助。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1; background-color: rgb(0, 0, 0); color: rgb(255, 255, 255);”>一、 定期上门巡检服务
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>1、每一个季度进行一次<strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;”>设备的除尘、清理,扫净监控设备显露的尘土,对摄像机、防护罩等部件要卸下彻底吹风除尘,之后用无水酒精棉将各个镜头擦干净,调整清晰度,防止由于机器运转、静电等因素将尘土<strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;”>吸入监控设备机体内,确保机器正常运行。同时检查监控机房通风、散热、净尘、供电等设施。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>2、根据安防监控系统各部分设备的使用说明,每两个季度检测其各项技术参数及监控系统传输线路质量,处理故障隐患,协助监控主管设定使用级别等各种数据,确保各部份设备各项功能良好,能够正常运行。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>3、对容易老化的安防监控部件每个季度一次进行全面检查,一旦发现老化现象应及时更换、<strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;”>维修,如摄像头、补光灯等。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>4、 对长时间工作的安防监控设备每两个季度定期维护一次,如监控主机长时间工作会产生较多的热量,一旦其<strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;”>电风扇有故障,会影响排热,以免监控主机工作不正常。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>5、对安防监控系统设备的运行情况进行监控,分析运行情况,及时发现<strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;”>并排除故障。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>6、根据用户的监控报警系统经常出现的情况或者有可能出现的地方及时提出日常维护和日常使用建议。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1; background-color: rgb(0, 0, 0); color: rgb(255, 255, 255);”>二、 电话支持服务
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>对于临时出现的使用、操作或其他非故障的简单问题可直接电话联系我方服务工程师,寻求问题的解决方案、操作方法及技术指导。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1; background-color: rgb(0, 0, 0); color: rgb(255, 255, 255);”>三、 现场技术服务
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>在维保期限内,<strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;”>监控报警系统所有设备(如监控主机、摄像机、解码器等)在正常使用下发生损坏,由乙方负责更换,设备及配件费用视维保方式由维保合同中指定方承担。维修后向用户汇报问题情况及处理结果提交维修报告并由用户签字并留存备案。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>在设备使用过程中存在的使用上的问题,乙方应解释清楚指导正确使用,并提出合理化建议。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>我们为用户提供的服务是7×24小时响应服务,具体响应方式及响应时间根据故障级别而定,其具体内容如下:
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: center; box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(200, 54, 71); overflow-wrap: break-word !important;”><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; overflow-wrap: break-word !important;”>五、维保设备清单
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: center; box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-indent: 0em; text-align: left; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; box-sizing: border-box !important; overflow-wrap: break-word !important;”>
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><strong style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>监控点:<span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>乙方所提供的服务费分摊至每一个摄像监控点,全年24200元;设备更换:对更换超过100元以上价值设备的费用,按招标合同价与甲方另行结算。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: left; text-indent: 0em; box-sizing: border-box !important; overflow-wrap: break-word !important;”><span style="margin: 0px; padding: 0px; max-width: 100%; box-sizing: border-box !important; word-wrap: break-word !important; color: rgb(62, 62, 62); font-family: Optima-Regular, PingFangTC-light; font-size: 15px; letter-spacing: 0.544px; widows: 1;”>其它相关服务(网络应用终端、网络服务系统、其它保养)按每天500元计算,所用材料按实收费。
<p style="margin-top: 0px; margin-bottom: 0px; padding: 0px; max-width: 100%; clear: both; min-height: 1em; text-align: center; box-sizing: border-box !important; overflow-wrap: break-word !important;”>